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Episode 48: Emphasize Learning with Empathy

What’s the best way to appeal to an elusive prospect? In this 180 Conversation, Kiley shares a recent coaching call with Dan about a client who successfully connected with their prospect. The key was focusing on meaningful questions and showing empathy in the conversation. Listen as Kiley breaks down their approach and gives valuable insights on how empathy can impact your interactions.

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After You Listen:

DAN LAPPIN

dan lappin

Dan Lappin is a renowned sales disruptor with a simple message – stop selling.  As president and founder of Lappin180, his mission is to challenge status quo sales tactics and revolutionize the sales process entirely.  Dan is a prominent voice advocating for a consultative approach to sales, where pushing, persuading and promising are past tense.  A prolific writer, speaker, and host of the popular Breaking Sales podcast, Dan’s change message resonates with thousands from Prague to Los Angeles.

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